Managing Technology

No amount of tech investment can outweigh closing the human performance gap — the best defense against cyberattacks.

As the CIO function becomes more strategic, these executives focus on customer experience.

This infographic highlights research findings on technology governance issues key to implementing trusted AI.

How to boost innovation capacity and institutional pride, and addressing tech inequity and the ethics of automation.

Companies must think critically about how to address the issue of technology access and inequity throughout the COVID-19 crisis.

The increasing adoption of AI and robots has implications for jobs, biases, and data privacy.

External innovation is a way to broaden your portfolio, not a substitute for internal innovation.

To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.

The threat of voice-based cybercrime is growing along with the use of voice-directed digital assistants.

Kimberly Nevala, Peter Guerra, Rob Stillwell, and Capt. Michael J. Kanaan discuss how to connect strategic objectives to AI use cases.

Supporting working parents, fighting Zoom fatigue, and redesigning work.

New AI applications have immense potential to revolutionize communication and deepen human relationships.

It’s time to merge sustainability and digitization, too often treated as separate concerns.

How peer coaching can help remote workers and reshaping leadership imperatives now and for the future.

Digital technologies have given rise to these new leadership imperatives.

Many organizations aren’t fully aware of or adequately minimizing the risks posed by social media.

When done right, these programs can help employees manage stress and remain engaged in their work.

A webinar describes how to develop AI customer service chatbots that meet customer expectations.

Seamless connectivity dramatically increases convenience along with cyber risk.

From avoiding bias to fostering successful virtual work — how leaders can learn from the pandemic to make better decisions.