Video

Leveraging data assets for significant financial returns requires company-wide effort and education.

Hear nurses’ views on burnout and job satisfaction, along with advice for health care leaders, in this video from MIT SMR.

How to quickly apply new soft skills to tough problems and build lasting culture change.

Management experts share advice for leaders on talent and AI challenges in this video.

Get past employees’ “too many meetings” gripes and make better use of time spent with your team.

Supply chain risks have become nearly incalculable. Managing them requires a capabilities-driven mindset.

The full video of an MIT SMR symposium looks at how the pandemic has changed the way we work.

Learn how to build a culture that attracts top talent and boosts retention.

Business leaders who write competitors’ actions off as irrational risk getting blind-sided.

Shifting emphasis from customer lifetime value to customer portfolio lifetime value can drive future revenue and lower costs.

MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.

Companies stand to benefit from blockchain if they first create a strategic road map and learn from others’ successes.

To succeed with AI, design applications and workflows that tap the best of what people and machines have to offer.

The data streams generated by customers using smart, connected products can lead to new products and services.

Successful AI adoption requires developers to think beyond business goals and address end users’ workflow concerns.

In this webinar, Jamie Ladge and Tim Allen share research-based insights that can help organizations offer better support and policies for working mothers and other caregivers.

Pairing neuroscience with design thinking can help companies innovate with greater precision.

Leaders must answer eight questions to successfully tackle innovation’s toughest trade-offs.

Join us to learn about strategies for great customer experiences in a variety of industries.

Tools for companies and managers to rethink standard customer experience practices.